All your needs are covered with a WebCare Plan

No Obligations. Pay as you go. No long term contracts. Cancel / downgrade anytime.

StartUp

$50 AUD/month
  • WordPress CMS Core Upgrades
  • Plugin & Theme Updates
  • Monthly Full Site & Database Backups 
  • Local Backup
  • Uptime Monitoring
  • Security Monitoring
  • Database Optimisation
  • Performance Optimisation
  • Email Support
  • Assisted Minor Website Edits
  • Adhoc Major Website Edits $75hr (sliding scale)

Standard

$130 AUD/month
  • WordPress CMS Core Upgrades
  • Plugin & Theme Updates
  • Monthly Full Site & Database Backups 
  • Off-site storage of Backup
  • Uptime Monitoring
  • Security Monitoring
  • Database Optimisation
  • Performance Optimisation
  • Google Analytics Reports
  • Email Support
  • 90 mins per month of graphic design, web development and content edits, email marketing campaigns, social media management, email/phone support and/or WordPress training.
  • Adhoc hourly rate $70/hr

Standard Plus

$270 AUD/month
  • WordPress CMS Core Upgrades
  • Plugin & Theme Updates
  • Weekly Full Site & Database Backups
  • Off-site storage of Backup
  • Uptime Monitoring
  • Security Monitoring
  • Database Optimisation
  • Performance Optimisation
  • Scan and fix broken links
  • Google Analytics Reports
  • Email & Phone Support
  • 4 hrs per month of graphic design, web development and content edits, email marketing campaigns, social media management, email/phone support and/or WordPress training.
  • Adhoc hourly rate $65/hr

VIP

$525 AUD/month
  • WordPress CMS Core Upgrades
  • Plugin & Theme Updates
  • Daily Full Site & Database Backups
  • Off-site storage of Backup
  • Uptime Monitoring
  • Security Monitoring
  • Database Optimisation
  • Performance Optimisation
  • Scan and fix broken links
  • Google Analytics Reports
  • Priority Email, Phone & Skype Support
  • Business 'Needs' Meeting
  • 9 hrs per month of graphic design, web development and content edits, email marketing campaigns, social media management, email/phone support and/or WordPress training.
  • Adhoc hourly rate $60/hr
Glossary - 'What does that mean?'
  • WordPress CMS Core Upgrades – Wordpress core software updates occur semi-regularly every 2-3 months. Keeping your website up-to-date* keeps your site secure and running smoothly. *Note: Updates may break your site, which is why you need to backup before you update, in case the site needs to be rolled back.
  • Plugin & Theme Updates – plugins and themes usually issue updates soon after a core Wordpress update.
  • Bi-monthly, Monthly & Weekly Site Backups – backups of your website taken at regular intervals and stored offsite so we can restore websites affected by security breaches or post-update failure.
  • Off-site storage of Backup – on our secure Amazon S3 servers.
  • Database Optimisation – periodic performance tests on your site’s database.
  • Uptime Monitoring – alerting us if your site’s hosting server goes down. Usually temporarily due to maintenance, but can also be the first sign of a hack.
  • Performance Optimisation – performance tests on your site to improve page load speeds, develop and monitor your sites automated email trails and other crucial points of user experience/delivery to ensure your site is running as smoothly as possible.
  • Security Monitoring – leading security system scans of your website and/or monitoring for any suspicious activity.
  • Email/Phone/Skype Support – should something go wrong with your site you can email, call or Skype us (depending on your level of care) for prompt technical support.
  • Business 'Needs' Meetings - (VIP only) A chance to discuss website work tasks, design needs and/or marketing strategies that help grow your business. (Note: First 15 mins free– no rollovers)
  • WebCare Hours - Graphic Design, Web Development and content edits, Email Marketing campaigns, Social Media management, and/or WordPress training – Whatever you need to keep your site content current and relevant. You can request new graphics, new web content such as slides, copy edits, email campaign design and deployment, WordPress advice, whatever will ensure you get the best value from your ongoing WebCare plan subscription.
  • Adhoc hourly rates – If your WebCare Work Requests exceed your monthly plan's service hours, and there are none from the previous month to rollover, you will be billed for those extra hours at our discretion (See your WebCare Dashboard for more info). If your account is consistently exceeded each month, we'll contact you to discuss an optional upgrade better suited to your business needs.
  • Stock images and videos are billed for separately according to the chosen stock service provider.
  • New website features may need to be quoted for separately according to their complexity. Read our WebCare Plans full terms and conditions or contact us for more detailed information.

Only need Web Security?

Keep your site well-maintained, up-to-date and secure with one annual payment

Security Basic

$195 AUD/annually
  • WordPress CMS Core Upgrades
  • Plugin & Theme Updates
  • Quarterly Full Site & Database Backups 
  • Local Backup
  • Uptime Monitoring
  • Security Monitoring
  • Email Support
  • Assisted Minor Website Edits @$95/hr

Security Standard

$385 AUD/annually
  • WordPress CMS Core Upgrades
  • Plugin & Theme Updates
  • Bi-Monthly Full Site & Database Backups 
  • Local Backup
  • Uptime Monitoring
  • SSL & Security Monitoring
  • Email Support
  • Assisted Minor Website Edits @$85/hr

Security Pro

$550 AUD/annually
  • WordPress CMS Core Upgrades
  • Plugin & Theme Updates
  • Monthly Full Site & Database Backups 
  • Local Backup
  • Uptime Monitoring
  • SSL & Security Monitoring
  • Email Support
  • Assisted Minor Website Edits @$75/hr