If you have questions or concerns regarding this information, please contact us at: +61 7 3103 0531 or via email.
Collection of Personal Information
The kinds of personal information we collect and store will depend on what products and services you request from us. However, it may include (amongst other things): personal information you give us when you request a product or service from us. This information may include your name, address, telephone numbers, e-mail address, credit card details, ABN; communications between you and KindleVision; transactional information about your use of our products and services (for example, your feedback on how your service is performing).
Use of Personal Information
We collect your personal information so that we can use it for our activities, which can include, amongst other things: processing, providing confirmation and advising you of details required to access our products and services; confirming your identity when you call to make changes or additions to your account; addressing any feedback or answering any queries you may have; and developing, improving and marketing our products and services.
Exchanges of Personal Information
Personal information we collect from you may be disclosed to:
• any entity to which we are required or authorised by under law to disclose such information (for instance, law enforcement agencies and investigative agencies, courts, various other government bodies);
• to our business associates and others for purposes directly related to the purpose for which the personal information is collected;
• to our professional advisors and other contractors (for example IT consultants and support teams) with your consent (express or implied) to enable us to provide our services or products to you.
When we obtain personal and other information from third parties whom we are referred to by you, we will assume and you will ensure that you have made that third party aware of the referral of the persons and purposes involved in the collection, use and disclosure of the relevant personal or other information.
Collection of Other Information
If you visit our website, some of the information we collect about your visit to our website is not personal information because it does not reveal your identity. Information of this nature can include:
Site Visit Information
When you visit our website, we collect general information about your visit which may include your server address, the date and time of your visit, the pages you accessed, the information you downloaded and the type of internet browser you used. We may use this information in anonymous, aggregated form, for statistical purposes only, to assist us in improving the quality and usability of our website.
A cookie is a small string of information that a website transfers to your browser for identification purposes. The cookies we use may identify individual users. Cookies can either be “persistent” or “session” based. Persistent cookies are stored on your computer, contain an expiration date, and are mainly for the user’s convenience. Session cookies are short-lived and are held on your browser’s memory only for the duration of your session, they are used only during a browsing session, and expire when you quit your browser. We may use both session and persistent cookies. This information may be used to personalise your current visit to our websites. Upon closing your browser, the session cookie is destroyed. Most internet browsers can be set to accept or reject cookies. If you do not want to accept cookies, you can adjust your internet browser to reject cookies or to notify you when they are being used. However, rejecting cookies may limit the functionality of our website. Therefore, KindleVision suggests our clients set their browser to allow cookies specifically from ‘kindlevision.com’.
Advice about the internet and personal information can be found on the Australian Government Privacy Commissioner’s web site, www.privacy.gov.au